This quality-improvement methodology has the potential to significantly improve clinical laboratories. Key Takeaways Six Sigma is a quality-control methodology that. Successful implementation of Lean Six Sigma significantly improved all of the selected performance metrics. The five phases of the Six Sigma method, known as DMAIC, are defining, measuring, analyzing, improving, and controlling. Steps prone to medical errors and posing potential biological hazards to receptionists were reduced from 30% to 3%. Turnaround time also improved for stat samples from 68 to 59 min after applying Lean. The pre-analytical process in the reception area was improved by eliminating 3 h and 22.5 min of non-value-adding work. The laboratory turnaround time for individual tests, total delay time in the sample reception area, and percentage of steps involving risks of medical errors and biological hazards in the overall process are measured. The five-stage Six Sigma system known as define, measure, analyze, improve, and control (DMAIC) is used to identify and solve problems. This study used Lean Six Sigma to simplify the laboratory work process and decrease the turnaround time by eliminating non-value-adding steps. Well, its a methodology thats used to improve the quality of an existing process by minimising defects while maximising efficiency. Recently, clinical laboratories have started to adopt methodologies such as Lean Six Sigma and some successful implementations have been reported. Organizing work flow is a major task of laboratory management.
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